Serent News

Serent Capital Portfolio Company Next Gear Solutions Acquires Luxor CRM

January 25, 2017

San Francisco, CA – January 25, 2017 — Serent Capital, a leading San Francisco-based private equity firm focused on investing in growth technology and service businesses, announced that its portfolio company Next Gear Solutions has acquired Luxor CRM, Inc. The acquisition combines Next Gear’s leading job management software with Luxor’s robust CRM capabilities built specifically for the restoration industry.         

The addition of Luxor CRM furthers Next Gear’s vision of offering a broad suite of solutions for restoration contractors to manage and grow their businesses.  “Luxor CRM has had a profound impact on the effectiveness of sales teams working in the referral-driven environment of restoration sales and marketing,” said Garret Gray, founder and CEO of Next Gear Solutions. “I believe that combining Luxor’s talent and technology with Next Gear’s will benefit the entire industry.”  Lukas Szczurowski, founder of Luxor CRM, will be joining the Next Gear team.

Stewart Lynn, Vice President at Serent, added, “When we partnered with Next Gear, our goal was to help accelerate Next Gear’s industry leadership and innovation.  The addition of Luxor CRM furthers our strategy of complementing Next Gear’s strong organic growth with selective accretive acquisitions.”

This is Next Gear’s second acquisition in the past twelve months.  Next Gear acquired ClientRunner in July 2016.

About Next Gear

Next Gear Solutions, based in Oxford, MS, was formed in 2008 to address the lack of job and workflow management software solutions in the restoration industry and launched their first software, DASH, in 2009. Next Gear’s software suite has grown to include franchise and insurance solutions, as well as options for home and business owners with losses. Next Gear is passionate about their proven solutions for the restoration industry and about their people and internal culture.

About Luxor CRM 
Luxor CRM is one of Canada’s largest web-based CRM vendors. Founded in 2000, Luxor CRM is a privately-held company, headquartered in Toronto, Canada. Over the past 16 years, Luxor CRM has acquired a noted clientele across North America and abroad and has a reputation of being the most reliable and trusted CRM vendor.

About Serent Capital

Serent Capital invests in growing businesses that have developed compelling solutions that address their customers' needs. As those businesses grow and evolve, the opportunities and challenges that they face change with them. Principals at Serent Capital have firsthand experience at capturing those opportunities and navigating these difficulties through their experiences as CEOs, strategic advisors, and board members to successful growing businesses. By bringing its expertise and capital to bear, Serent helps growing businesses thrive.

Serent Capital invests in profitable, growing service companies. We typically invest in founder-led companies and often represent the first institutional capital in the company. We are highly selective, choosing to invest in only a handful of businesses each year. Our selectivity ensures that all our companies receive the attention and expertise that they need. Learn more about our portfolio companies.

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